Last updated: July 13, 2026
ExtractPro (“we”, “us”) is operated by [Legal Entity Name], registered in England and Wales at [Registered Address]. This policy explains how we handle your personal data when you use extractpro.ai (the “Service”).
1. Data we collect
- Account details — name, email, company, and contact information you provide.
- Billing information — processed securely by our payment provider; we do not store card details.
- Usage data — IP address, device and browser information, and how you use the Service.
- Uploaded documents — files you upload for data extraction, which may contain personal data.
2. How we use your data
We use your data to provide and improve the Service, manage your account and payments, provide support, keep the Service secure, and send you service updates. We only send marketing emails with your consent, and you can unsubscribe at any time.
3. Your documents
You own the documents you upload. We process them only to provide the Service and do not use your content to train AI models or sell it to anyone.
4. Sharing
We do not sell your personal data. We share it only with trusted service providers (such as hosting and payment processors) who act on our instructions, or where required by law.
5. Data retention
We keep your data only as long as needed to provide the Service or meet legal obligations. Uploaded documents are deleted [30] days after account closure or on request.
6. Security
We use appropriate technical and organisational measures, including encryption, to protect your data.
7. Your rights
Under UK GDPR, you can request access to, correction of, or deletion of your personal data, object to processing, and withdraw consent at any time. Contact us at [privacy@extractpro.ai]. You may also complain to the ICO (ico.org.uk).
8. Cookies
We use essential cookies to run the Service and optional analytics cookies to improve it. You can manage preferences via the cookie banner or your browser settings.
9. Changes
We may update this policy from time to time and will post any changes on this page.